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    DELIVERY

    Metropolitan France

    Shipping is free over 80€ 
    Home delivery Colissimo / 2 to 4 working days   /   5,95 €
    Delivery to a pick-up point Colissimo  /   2 to 4 working days   /   5,95 €

    Abroad

    Home delivery Socolissimo / between 4 and 12 working days / from 14,95 €*

    *depending on the destination.


    RETURNS

    Metropolitan France

    Returns are free, you have 14 days following the delivery of your order (the date on the order tracking page) to return your product on-line. 
    Returns are reimbursed within 14 working days.

    Abroad

    Returns are reimbursed up to 20 €, a copy of the shipping costs must be sent to serviceclient@ekyog.com with bank details.


    We do not offer exchanges. Items bought online cannot be returned in store.

    - All return items must be presented in their original condition.

    - The labels must be attached to the item(s).

    - All online returns must be registered within 14 days.